Shipping Policy
Effective Date: 20th January 2025
Last Updated: 20th January 2025
At Digit Online Inc Ltd, we provide digital hosting services such as web hosting, VPS, cloud servers, domain registration, and related online services. As such, most of our offerings are delivered electronically and do not require physical shipping.
1. Digital Delivery
All hosting plans, domains, and digital services are provisioned electronically.
Access details such as login credentials, setup instructions, and control panel URLs are sent to your registered email address immediately upon successful payment or within 24 hours (depending on the product or service).
Please ensure your email address is correct at checkout and monitor your spam/junk folder if you do not receive an email promptly.
2. Physical Shipments (If Applicable)
While our core services are digital, there may be rare cases where physical products or documents are involved, such as:
Printed invoices (on request)
Welcome kits or merchandise (promotional campaigns only)
Rented hardware (e.g., colocation services)
In such cases:
Shipments are processed within 3 business days.
We use trusted courier services and will provide tracking information where available.
Shipping costs and delivery timelines will be communicated during the ordering process or via email.
3. Shipping Regions
Digital services are available worldwide.
Physical shipping (if offered) may be limited to select regions. Please contact us to confirm shipping availability for your location.
4. Order Issues
If you experience any issues receiving your digital service details or physical items (if applicable), please contact us at subhashnaik@digitonlineservices.com or through your client portal.
5. Contact Us
If you have questions about this Shipping Policy, contact:
Digit Online Inc Ltd
Email: subhashnaik@digitonlineservices.com
Phone: +44 7520665190
Address: London, United Kingdom